Essential reading for retailers and suppliers in the home improvement market

Squire’s Garden Centres has announced the winners of its “Made A Difference” awards

Published: 16 January 2020 - John King
 

Squire’s Garden Centres has rewarded some of its employees for making a difference to the business.

Each month team members can be nominated by their peers, or by customers, and one person is selected for the “Made A Difference” award. It could be because they offered outstanding customer service, came up with a great idea, went over and above normal duties, or thought of an initiative that has grown or inspired the business.

The 2019 winners were recently thanked with a special lunch served by the management team at Squire’s in Badshot Lea, and the overall winner was also announced - Ben Woolhouse, Garden Furniture Department Head at Squire’s in West Horsley.

Woolhouse has won the award twice in 2019, and was chosen as the overall winner due to his outstanding customer service, and always going over and above his normal duties. The first time he won was in May last year, when he delivered an order directly to a customer late on a Sunday evening. The delivery driver had run out of time, the garden centre was closing, and everyone was going home, But without being asked, Woolhouse took the delivery out to the customer, as he had promised that they would have their furniture that day.

Then on Christmas Eve a lady came into Squire’s with a letter for Santa from her son, who was too ill to come in and see him. The boy was very upset, as he didn’t think that he would get any presents if Santa didn’t have his letter. Unfortunately the grotto had closed at that time, but Woolhouse stepped in, put the Santa outfit on, and had a picture of him taken holding the letter from the little boy.

Sarah Squire, chairman of Squire’s, said: “Congratulations to Ben Woolhouse who was the overall winner of our “Made A Difference” awards. He went over and above his normal duties to surprise and delight our customers.

"I’d like to thank all of our 2019 winners for making a difference to our customers and to the business, and for their commitment, hard work and enthusiasm. They are all great ambassadors for the company.”

Comments


(Your email address will not be published)
Already Registered?
Sign In
Not Yet Registered?
Register
Printable View E-mail Bookmark
*

Latest reader comments

re: Carl Kammerling Fusion 2021 Trade Promotion – Filled with exciting new deals!

MIKE
GOOD AFTERNOON,WE USED TO DEAL WITH YOUR COMPANY MANY YEARS AGO, BUYING LARGE STOCKS OF DELETED AND RETURNS ITEMS.IF YOU HAVE ANY CLEARANCE ...

re: Toolbank

Bilal Ali
Hi Trust you are doing great. My name is Bilal Ali. I am the owner of Azaan International Ltd, a company specialized in products. We are ...

re: Woolworths staff reunited by new website

John Zullo
Hi I'm trying to find Lisa assistant manager of woolworths in the metro centre 1999 I only now her by her 1st and middle name Lisa Marie ...

re: Planning application submitted for new Homebase store in Abingdon

Gel
They closed their store last year!http://www.oxfordmail.co.uk/news/17570442.homebase-abingdon-starts-closing-sale/...

re: Latest update on Green Homes Grant and implications for homeowners and landlords

John Hart
After applying for a green homes how long will it take for a decision? thanks...

Most read stories