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Dawn of a new age in customer service

Customer service used to be about answering telephones and responding to written requests, but our fast paced, social media driven society has put this function firmly in the spotlight.  Consumers now post on a variety of social media platforms about anything from a positive experience with a product to an issue with an item being out of stock. 

21 June 2018

Counting tables

15 September 2017
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re: Tommy Walsh: 'I'm really proud of my £1 tools'

Danny Ocean
When are the general public going to realise, that every so called brand or celebrity named product is all to often, a low cost Chinese ...

re: Tommy Walsh: 'I'm really proud of my £1 tools'

Chris Elliot
Professional trades man with a full range of tools from Poundland. My favourite is my spirit level never lets me down. I like going on a ...

re: Homebase appoints Ian Topping as chairman

Jason
Homebase is a lost and needs to close all its stores and do what a pc has to do when it gets a virus...a complete factory reset.Start again ...

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B&Q alice
Disgraceful share price plummet seemed to accelerate with buyback scheme. No leadership from VL to help stem this plummet leaving investors ...

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HMV & Steinhoff hardly success stories by any stretch of the imaginiation!Homebase needs someone with relevant sector background....

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