Essential reading for retailers and suppliers in the home improvement market

Black Friday in the garden centre: does it work? 

Garden Connect marketing director Edwin Meijer looks at how garden centres can capitalise on the shopping bonanza
Friday, November 23 is Black Friday: a tradition that has drifted over from the United States, when people head out en masse after Thanksgiving to bargain-hunt. The media attention this attracts has also led to a boost in shopping in... Read entry
 
Posted by Edwin Meijer 19 November 2018 18:35:00 More from: Expert Opinion

Mirror online convenience in store to optimise sales 

Merchandising specialist and national business development manager at retail support specialist Retail & Asset Solutions, Lee Singers explains how DIY retailers can optimise merchandising tactics to improve display of hardware lines to maximise their sales value
As some retailers struggle with merchandising hardware effectively and in an impactful way in store, there is a need to consider the wider retail strategy in order to make these ‘bread and butter’ items jump out at the customer. The nuts ... Read entry
 
Posted by Lee Singers 12 November 2018 17:29:00 More from: Expert Opinion

Tech-savvy audience calls for digitally-able brands and leadership 

AJ Marsh, a consultant in the retail practice at executive search firm Berwick Partners, discusses how businesses can adapt to a new online retailing landscape.
Technology and digital have had a profound effect on businesses of all shapes, sizes and sectors; yet retail has been one of the hardest hit. The likes of click and collect, e-commerce and rapid home deliveries have all boosted convenience... Read entry
 
Posted by AJ Marsh 30 October 2018 14:52:00 More from: Expert Opinion

Dawn of a new age in customer service 

Customer service used to be about answering telephones and responding to written requests, but our fast paced, social media driven society has put this function firmly in the spotlight.  Consumers now post on a variety of social media platforms about anything from a positive experience with a product to an issue with an item being out of stock. 

... Read entry
 
Posted by Jennifer Marshall 21 June 2018 10:08:00 More from: Expert Opinion
*

What do you think?


As the Brexit saga continues, what do you want the Government to do?



Latest reader comments

re: Which? says B&Q website is bottom of the pile

Roy stone
b&q website has always been terrible 9 times out of 10 it takes an age to work or if it works at all I am a tradesmen and also hold a ...

re: New safety mark replacement could cost UK manufacturers millions

Robert Millien
All very true.Reminds me of all the horror stories about what would happen on 1st January 2000. What happened? Nothing!!!...

re: BCT calls in administrators

Kevin Keely
I worked at Bct in 2009/10 for several months. This time left a lasting impression on me. What an impressive company, staff, colleagues ...

re: Graham Bell to head up B&Q as part of Kingfisher reshuffle

John Garner
Dear Mr Bell. May Ifirst congrate yyou on your promotion yo CEO B&Q. I need your help. 2010 I purchased from B&Q a full kitchen for ...

re: New safety mark replacement could cost UK manufacturers millions

geej@onetel.com
Some misconceptions here. For some time many EU Countries refuse to accept UK Conformity Tests and insist manufacturers get retested in ...

Most read stories