Essential reading for retailers and suppliers in the home improvement market

Fire door safety ignored despite Grenfell tragedy

Despite the shocking tragedy of the Grenfell fire in London last summer, an online poll has revealed that 50% of tradespeople don’t feel confident in advising customers on fire door safety.Despite extensive media coverage about the dangers of ...
22 October 2018 0 Comments

Report reveals regional interior trends for 2019

Property specialists, has explored the interior trends favoured by different regions across the UK (in 2017), in addition to discovering what interior trends have been most popular in 2018, and what can be swapped for next year. To ...
22 October 2018 0 Comments

Vegtrug supports European expansion with new appointments

Garden planter manufacturer Vegtrug Limited has recently appointed two additional team members to support growth of its European business, Vegrrug Europe GmbH.Petrus Lahm has come on board as sales representative, whilst Rebecca de Winter, has been ...
22 October 2018 0 Comments People News

Jewson Wokingham relocates to brand new, larger unit

Increased customer demand has seen the builders’ merchant move its Wokingham branch from Barkham Road to a new-build 2,936sq m site on Molly Millars Lane.The new branch also has better access, meaning it can handle more customer deliveries and ...
19 October 2018 0 Comments

Almost 5% of total UK shopper spend is on non-food retail

The top 50 UK shopping centres account for £17.4billion in shopper spending per year – almost 5% of total UK shopper spend on non-food retail, food service and leisure, reflecting the continued importance of these locations to UK retail. Global Data’...
18 October 2018 0 Comments

Online retail sales fall to lowest level this year

UK online retail sales were up just 7.5% YOY last month – recording the lowest September growth since 2014, as shoppers are left counting the pennies after summer and hold out for Black Friday deals ...
18 October 2018 0 Comments

Lakeland heads up BHETA forum in November

Lakeland buying and merchandising director Samm Swain tops the bill at BHETA’s networking forum next month, with presentations from GFK and BIRA. The event on November 1 will see Samm Swain present her views on the current market, latest consumer ...
18 October 2018 0 Comments

Shurtape makes it direct with targeted broadcast campaign

Shurtape has announced its Autumn marketing plans and is delighted to be investing heavily in national broadcast for the ninth year in a ...
2 October 2018
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Latest reader comments

re: B&Q sales dip 2.5%, as showroom sales decline

B&Q bob
Screwfix sales are up because they position new stores close to B&Q stores but then price like for like products cheaper than within BQ ...

re: B&Q kicks off kitchen & bathroom recruitment drive

B&Q bob
Wickes are not alone, Wrens kitchens has seen large numbers of unappreciated BQ kitchen sales staff join them because of BQs attitude ...

re: excels in Which? website survey

Roger Bishop
This was my first visit to toolstation in farnham but it will definatly not be my last the service was exceptional staff were welcoming i ...

re: Graham Bell to head up B&Q as part of Kingfisher reshuffle

B&Q bob
Ms Laury has overseen perhaps the worst period of BQ history under her leadership, staff have had their wages cut while witnessing their ...

re: Screwfix opens 600th store as business continues to build

B&Q bob
Why is kingfisher giving screwfix lower prices to sell at than their BQ stores? Staff in B&Q suffer constant abuse from trade customers ...

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Dawn of a new age in customer service

Customer service used to be about answering telephones and responding to written requests, but our fast paced, social media driven society ... Read More >>