The Institute of Customer Service has announced the appointment of Graham Heald as a non-executive director.

Following its embarkation on a £10m development programme earlier this year, a new management structure at Bents Garden & Home has been launched, opening up a brand new senior position of general manager alongside additional roles.

Simon Morris is the new general manager at Haskins' Ferndown garden centre, heading up the team of 140 horticultural and catering staff.

Smart Solar has announced the appointment of former Haxnicks sales director Malcolm Andrews, just weeks after the news Smart Solar will be distributing Haxnicks products across the UK, France and Germany.

The Horticultural Trades Association has appointed three new directors to its board, which will once again be chaired by Caroline Owen of Scotsdales Garden Centre, who announced at the agm that she is resuming her role as president.

Gardman has announced the appointment of Helen Edis as the new category project manager, and Jon Watson as the senior national accounts manager for its B&Q account.

Rainer Schubert has been promoted to sales director for the Scotts Miracle-Gro Consumer UK Business Group.

Neville Johnny, of Johnny's DIY and Building Supplies in Deptford, south east London, will cycle 450km over five days from north to south Vietnam next September.

Martin Thurley has been welcomed as the new head of operations at Masons Timber Products, bringing over 20 years of senior management experience of operations and commercial management within the joinery and timber sector.

B&Q colleagues have spent the weekend taking part in a 240 mile cycle ride from B&Q House in Hampshire via Kingfisher HQ in London Paddington to Castorama in Lille, France.

Jewson has heralded its third annual Tour de Jewson a great success after £30,000 was raised for its charity partner Barnardo's.