Unimer introduces key account managers and internal account management to strengthen focus on providing ultimate service for members.
Unimer marketing manager, Suzanne Millward will, in addition to her marketing responsibilities, take over a number of geographical key accounts in the South East.
Ms Millward will also manage the Central Buying Association (CBA) as a key account, to further develop the partnership with Unimer.
Ian Young and Mark Rynhoud have both been promoted to key account managers and will manage Unimer's strategic accounts in the North and South respectively.
Mr Young, who is well known within the Unimer membership in his current region, has been with Unimer for 10 years, and will now also manage the relationship with National Buying Group (NBG).
Mr Rynhound, who is currently covering the South East, will assume the responsibilities of managing the H&B buying group. A member account manager will be appointed. Working mostly internally this new recruit will work to develop and provide improved communications between Unimer and its' members.
Ms Millward said: "I am delighted to have this opportunity to manage and develop these accounts to ensure they all take advantage of what Unimer can offer. I am confident that we will be able to identify the added value Unimer and our suppliers can provide. This position will enable me to add real value to our members by addressing their challenges with real solutions".
Of the change in structure, Unimer managing director. Howard Grant said: "Our members like access to somebody who understands them and what their needs are on an on-going basis. And this is why we are implementing key account management, as without this structured approach we would only be a tactical supplier rather than a strategic partner, which is our aim".