Jeremy Green has been appointed manager at expanding John Browns Garden Centre, Three Legged Cross.
Mr Green joins from Fairweather's Garden Centre in Beaulieu, Hampshire, where he was centre manager for four years. His previous experience includes retail management with Homebase, and Texas Homecare.
John Browns was bought by Golden Acres group last year and is currently undergoing a £1 million refurbishment, which should be complete in March.
With his extensive retail background Mr Green said is very focussed on customer care.
He said: "It's important we give each customer the right amount of time and that's something John Browns' staff are very good at."
Mr Green is married with two children, and lives in Ringwood, Hampshire.