Essential reading for retailers and suppliers in the home improvement market

Hardware independent grows the workforce

Published: 19 January 2015
Expanding independent Wilbys Home Hardware has taken on two new employees.
Hardware independent grows the workforce
The business opened its third store four months ago, in Diss, Norfolk, and joint owner Tina Wilby told diyweek.net: "We have now, due to the success of the shop, had to employ Rob Bailey.

"He is new to DIY stores but is a complete asset as his attention to customer service is second to none. He has settled in so well, learning the trade extremely fast and really is a huge asset to our (hopefully) growing business.

"He does have retail experience so is showing Carl and I how to lay the shop out properly!"

Meanwhile, at Hilltop Hardware in Botesdale in Suffolk, which sells DIY and pet foods, Mrs Wilby and husband Carl have taken on Jackie Foulger as a 'girl Friday'.

"Again, she is new to the DIY/hardware market but like Rob, which is so important to the ethos of our business, her customer care and attention is brilliant," Mrs Wilby said.

Comments


(Your email address will not be published)
Already Registered?
Sign In
Not Yet Registered?
Register
Printable View E-mail Bookmark
*

What do you think?


Are we seeing a rise in consumers interested in smart home security?



Latest reader comments

re: Further Homebase closures ahead

Shaun Collorick
Cheltenham homebase has closing down signs outside, but not Gloucester homebase.... Yet!...

re: B&Q sales slide, as Screwfix decision to exit German market costs millions

B&Q bob
No surprises from us on the shopfloor management paralysed by fear of jobs and to weak to take chances so bumble around. Ranges boring, and ...

re: Further Homebase closures ahead

Miss l'a tesha gc Wilson
Please keep me updated regards all Store closures Thank you...

re: Graham Bell to head up B&Q as part of Kingfisher reshuffle

Peter Earl
I HOPE GRAHAM BELL THE NEW CEO OF B&Q GETS TO GRIPS OF THE COMPANY VERY SOON.MY WIFE WENT FROM SHADOXHURST TO GILLINGHAM TO GET SOME ...

re: Quick and easy wood treatment oil from Frogsuit

Helen
hi, I have some brand new teak garden furniture would the clear be suitable to keep the new look of the wood....

Most read stories