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Footfall drops by -27.7% post-Christmas, but retailers benefit from rises in footfall each day from Boxing Day to 29th December

Published: 3 January 2023 - Neil Mead

According to retail experts Springboard, footfall across UK retail destinations last week was -27.7% lower than in the week leading up to Christmas Day, and just +7.2% higher than in the same week in 2021. The relatively modest uplift from last year would have partly been due to the offset in dates, with the week commencing on Christmas Day 2022 versus Boxing Day in 2021, which provided an additional trading day last year. The gap from the 2019 level last week was -19.7%, with much of this gap being a consequence of the date offset which meant the same week in 2019 commenced 29 December, with six full trading days.

 

Footfall on Boxing Day 2022 was +38.8% higher than on Boxing Day 2021 but -18.2% lower than on Boxing Day 2019. Footfall rose by +36.6% from Boxing Day to 27th December, with a greater uplift in retail parks and shopping centres than in high streets (+63.8% in retail parks and +45.4% in shopping centres vs +19.7% in high streets). This is not a surprising result as consumers sought out discounts in larger retail stores located in retail parks and shopping centres, and replenished groceries in food stores on retail parks.

Footfall on 28th December increased by a further +6.7% from 27th December and then by +13.4% from 28th December to 29th December. Footfall dropped away on 30th December, with a decline of -2.6% from the day before and on New Year's Eve it fell once again and by a greater magnitude of -14.8% from 30th December. 

Over the six days from Boxing Day, footfall was +16.3% higher than on the same dates in 2021, with double digit rises on each day other than on 31st December when footfall was just +1.9% higher than on 31st December 2021. The gap from 2019 over the six days from Boxing Day averaged -11.9%, however the gap was narrowed by a significant uplift of +26.6% on 29th December which fell on a Thursday vs Sunday in 2019.  Excluding this day, the gap in footfall from 2019 averaged -19.5%.

Diane Wehrle, Insights Director at Springboard, comments: Not surprisingly, footfall across UK retail destinations during the week of Christmas was significantly lower than in the week before that in the final trading week.

Footfall was higher than in the same week last year, but not significantly, despite Christmas 2021 being overshadowed by Covid. A key factor here is the offset of Christmas which meant that last week began on Christmas Day - when footfall is at its lowest - whilst in 2021 the week began on Boxing Day when many stores were open and trading. In 2019 - the last Christmas before Covid-19 - the offset is even greater, with Christmas Day falling part way through the week before and Week 52 commencing on 29th December 2019.

With this in mind, it is therefore more helpful to examine footfall last week against the same dates in previous years, eg. Boxing Day 2022 vs Boxing Day 2021, and to understand the change in footfall by day, eg. 27th December vs Boxing Day.

The week began strongly with footfall on Boxing Day 2022 higher than in 2021 although some of this gain would have been due to Boxing Day 2022 falling on a Monday vs a Sunday in 2021 when trading hours were more limited. In addition to this, a number of stores remained closed on Boxing Day in 2021 and the impact of Covid on peoples' willingness to make trips was being felt.

What is significant - and what has been an emerging trend for several years - is that footfall on 27th December 2022 was higher than on Boxing Day. Furthermore, footfall rose further on the following two days peaking on 29th December, with the first decline from the day before occurring on 30th December, which then continued into New Year's Eve 2022. This demonstrates that whilst Boxing Day is somewhat of a marker in the annual retail calendar, the key dates for retail spending are now the subsequent days when consumers are likely to have completed visits with family and friends and have time to make trips out.

Footfall on all but one day last week remained significantly lower than on the same dates in 2019, i.e. Boxing Day 2022 vs Boxing Day 2019 etc. The only day when footfall was higher than in 2019 was 29th December which was likely to be largely due to a comparison between Thursday in 2022 with Sunday in 2019 when trading hours would have been shorter.” 

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