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B&Q's website revamp is proving a 'big hit' with customers

Published: 23 May 2007
B&Q’s recent style refresh of its website DIY.com – making the site easier to use, search for products and check stock levels – is proving a 'big hit' with customers.
A spokesperson for the business said the new site now showcases more than 35,000 B&Q products (up from 6,500) showing visitors examples from the entire range, with more being updated daily.

Additional search devices have been added to improve navigation and make finding products even easier.

The spokesperson told diyweek.net :"The site now allows customers to check stock levels before going into store, and a shopping list feature has also been added to make planning for projects even easier.

"The refreshed site is proving a big hit with customers."

In January this year, B&Q appointed Jonathon Brown as director of multi-channel with responsibility for the continuing development of diy.com, customer use and the research of online marketing.

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