Essential reading for retailers and suppliers in the home improvement market

Blogs

Homebase heads for the history books

Industry consultant Colin Petty offers his thoughts on Bunnings' plans for Homebase
17 February 2016

Designing with Hygge in mind

Catering Design Group creative director Drew Keen shares his thoughts on how retailers can keep abreast of the latest trends in their in-store eatery or farm shop. Here he focuses on the love for Scandi design.
9 October 2015

The importance of synergy

Catering Design Group creative director Drew Keen discusses the key to successful catering operations in retail outlets.
1 September 2015

Charge your Christmas sales

The run-up to Christmas is the peak season for battery sales, as households stock up on power to keep toys, lights and gadgets on the go throughout the festive period. As destination stores for many of the lights and decorations that consumers use in their homes, hardware and garden retailers have a clear opportunity to maximise battery sales throughout December.
20 August 2015

Innovation in DIY

When does invention become innovation? What distinguishes those who just do lots of stuff from those who are actually trying to solve real problems; who are looking to change the world? More importantly, when you have created fifteen new products or twenty-five improvements to existing products does that make you an innovator or a just an inventor, tinkering on the edges of product technology?
14 July 2015

Inspire Tilers to Trade Up

The Point of Sale Centre marketing manager Mandy Webb offers top tips on merchandising tiles and tiling products effectively in store.
10 June 2015

What’s next for woodcare?

Trend Bible director and co-author of Ronseal’s 2015 Trend Report Joanna Feeley looks at this year’s trends in woodcare, from natural finishes to bold colours and statement doors.
22 May 2015

Avoid a black mark on Black Friday 2015

The chief sales and marketing officer at DX, a leading independent mail, parcels and logistics end-to-end network operator, says Cyber Weekend has to deliver
10 February 2015

How to make the most of your retail space

UK Point of Sale Ltd provides a six-step guide to keeping your shop floor looking, how to get people through the door and get them engaging with your products and maximising sales
6 January 2015
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Latest reader comments

re: B&Q sales dip 2.5%, as showroom sales decline

B&Q bob
Screwfix sales are up because they position new stores close to B&Q stores but then price like for like products cheaper than within BQ ...

re: B&Q kicks off kitchen & bathroom recruitment drive

B&Q bob
Wickes are not alone, Wrens kitchens has seen large numbers of unappreciated BQ kitchen sales staff join them because of BQs attitude ...

re: Toolstation.com excels in Which? website survey

Roger Bishop
This was my first visit to toolstation in farnham but it will definatly not be my last the service was exceptional staff were welcoming i ...

re: Graham Bell to head up B&Q as part of Kingfisher reshuffle

B&Q bob
Ms Laury has overseen perhaps the worst period of BQ history under her leadership, staff have had their wages cut while witnessing their ...

re: Screwfix opens 600th store as business continues to build

B&Q bob
Why is kingfisher giving screwfix lower prices to sell at than their BQ stores? Staff in B&Q suffer constant abuse from trade customers ...

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Blog and Comment

Dawn of a new age in customer service

Customer service used to be about answering telephones and responding to written requests, but our fast paced, social media driven society ... Read More >>