Essential reading for retailers and suppliers in the home improvement market

Stepping Back in Time... An Independent Remembers 

In case you missed it, our festive edition of Graham Higson's shopfloor memories
Christmas was fast approaching. The town's shops were glitzed up to the roof tiles, some of them even had trees with decorations. The grocer had sourced some mistletoe, with an offer that for every £10 spent you got to kiss one of his young female... Read entry
 
Posted by Graham Higson 05 January 2017 11:01:00 More from: Stepping Back in Time

Stepping back in time... An independent remembers 

In 1979, as an ex- bank cashier turned shop assistant, with increased hours and reduced pay, Graham Higson felt the only prospects he had were of sliding into terminal poverty. With pretty much non-existent practical skills, he described himself as... Read entry
 
Posted by Graham Higson 28 October 2016 15:31:00 More from: Stepping Back in Time

STEPPING BACK IN TIME ... AN INDEPENDENT REMEMBERS 

DIY independent retail veteran Graham Higson takes us on a trip down memory lane...
Quick recap: in 1979 I gave up my job in banking to take control of my life and went into retailing, where at times it felt like I’d lost it completely. The boss’s reputation for not suffering fools gladly was well-deserved, as he reminded me on a... Read entry
 
Posted by Graham Higson 19 September 2016 15:07:00 More from: Stepping Back in Time
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re: B&Q sales dip 2.5%, as showroom sales decline

B&Q bob
Screwfix sales are up because they position new stores close to B&Q stores but then price like for like products cheaper than within BQ ...

re: B&Q kicks off kitchen & bathroom recruitment drive

B&Q bob
Wickes are not alone, Wrens kitchens has seen large numbers of unappreciated BQ kitchen sales staff join them because of BQs attitude ...

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Roger Bishop
This was my first visit to toolstation in farnham but it will definatly not be my last the service was exceptional staff were welcoming i ...

re: Graham Bell to head up B&Q as part of Kingfisher reshuffle

B&Q bob
Ms Laury has overseen perhaps the worst period of BQ history under her leadership, staff have had their wages cut while witnessing their ...

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