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Homebase to close 80 more stores

Published: 22 October 2014
Homebase will shed 80 more of its stores over the next three years, parent Home Retail Group (HRG) said today as it released its results for the 26 weeks to August 30 2014.
Homebase to close 80 more stores
Both Homebase and sister retailer Argos enjoyed a good first half, with like-for-like sales up at both retailers and a 13% rise in pre-tax profit at HRG.

HRG sales increased by 3% to £2,669m, with like-for-likes up 2.9% at Argos, and 4.1% at Homebase. Benchmark pre-tax profit rose to £30.9m and cash gross margin increased by 2% to £981m.

A comprehensive review of the Homebase business was completed, and a further 11 trial stores were refitted, to include Habitat concessions and improvements to the DIY and home offer.

But the retailer also continued to reduce the size of its estate. And HRG says 30 more of its branches will close in the current financial year, with a quarter of its 323 outlets - around 80 - set to be shut down over the next three years.

"Although economic indicators have more recently improved, several structural factors continue to affect home improvement retailing, including an excess of retail space, the rise of a generation less skilled in DIY projects, and the growth of non-traditional digital and multi-channel competitors," said HRG.

Meanwhile, the half year saw Argos complete the national roll-out of the 'hub and spoke' network, enabling same-day collection of around 20,000 products, and the start of the roll-out of online payment and fast track collection in-store. Thirty-two digital stores are now trading across three different formats.

Online now accounts for 43% of Argos sales, including mobile commerce, which grew by 45% and delivers 22% of sales.

Commenting on HRG's first half, chief executive John Walden said: "Argos continued to build on its sales growth from the previous financial year, increased its benchmark operating profit whilst also making good progress with its transformation plan.

"Homebase delivered a good peak trading period, performing well throughout the half despite being up against the tough comparators of a strong second quarter last year."

However, HRG's performance failed to meet expectations, according to Cityindex.co.uk chief market strategist Joshua Raymond.

"Home Retail saw first-half profits rise 13% on the back of strong sales growth at Argos and Homebase but the result was in fact worse than the market expected," he told diyweek.net. "Profits came in at £30.9m compared to forecasts of £34.6m.

"However, any lingering fears over the full-year performance were calmed somewhat by the retailer confirming that it expects to report profits of £127m, in line with consensus estimates.

"That being said, the firm's ability to meet these targets will rest on the shoulders of its Christmas trading period and sales at Argos. With consumer spending still hampered by weak earnings growth in the UK and new headwinds emerging from a weaker Eurozone economy, Argos could be well placed to sweep up shoppers looking for discounts this Christmas."

The plan to transform Argos into a digitally-led retailer over the next three years remains HRG's strategic priority, and a multi-million pound Argos advertising campaign now airing underlines that shift. The ads will continue until the run-up to Christmas.

Comments

22 October 2014 01:17:00
By Mr do it yourself
The staff at both stores in Bedford are having o work under the uncertatanty of one of the stores closing.This is causing huge amounts of unrest making the staff wish that someone from head office would full n ally let them know EXACTLY what the future holds for the jobs not what the rumours are saying.Homebase you need.look after your loyal staff these are the.people that keep.your existing stores making a 'profit' .
22 October 2014 01:16:00
By Anon
Dunno about 5 years time but looking at the info I would say the coming Dec Jan sale will be a be milestone to pass - if its lousey and considering the feeling the public have regarding big ticket stuff at Homebase it could be crunch time come Feb 2015
22 October 2014 01:15:00
By Base worker
Following the meeting held with the homebase managment yesterday the store managers were told of there grim future, more closures, no real plan for the future but lots of bull **** the only positive part of this was they were told the list of closure stores will be confirmed at the end of the Jan sale( so that will reduce the risk of people, jumping ship wile they are needed) to add insult to injury the redundancy payment will be half of that offered to the staff at HQ if any of us get the same treatment, as I've said before there's little chance of anyone losing there job HQ even if though there will be 25% less stores
22 October 2014 01:14:00
By spider pig
Couldn't agree more with you rahul. The training is none existant. They rely on in house training but no one is available to do it. End result = cluless staff. If hb want to focus customer service they must dramatically improve training. Customer service wont be enough though. Their prices are simply too high. Wake up homebase. Sort it out or in 5 years time your time is up.
22 October 2014 01:13:00
By Rahul Patel
I agreed with above most statement. They have to play around price. As i show B&Q & others are cheaper then HB. Now they come up with good customer services. More stress to employee doing liberation. Liberation is focus on the CS 10am to 4pm just serve the customer. But, most of the staff don't know what they selling. need DIY knowledge. again training. HB is worst on training. They don't have a good people. because of worst wages compare to others retails & inexperience store managers. They put kids to run the store without experience. again good people leaving because of the store manager. So, bad for homebase. I think they want to close homebase & convert in the digital store online like argos.
22 October 2014 01:12:00
By Mr H. O' Mebase
You won't find HB formally announcing a complete list of closures however 22 stores have today been put into consultation with a view to closing by March 2015. Sites have been sold to B&M and include Barrow,Accrington,Horwich,Runcorn,Wigan,Northallerton, Hull Willerby,Minworth,Bedworth,Boston. These are in addition to the remaining sites already sold to the Range,so 34 in the pipeline.
22 October 2014 01:11:00
By Anon
Agreed they need to say which stores are to go, but pretty much any store could go unless they have had high investment. New SAP guns headsets and Store wifi are not considered high investment!

I know the company have told managers(no surprises but restating what we all know)that the company needs to move more online as a business if the business is to survive.
22 October 2014 01:10:00
By Profit
Mr H Omebase, couldnt agree more that price is an issue and will continue to be so unless they address quickly.
I think upset is being caused by the wild speculation that x store will close based unpon guesswork, you might as well name every store, this kind of speculation is misinformation. The board have stated that they intend to close thirty by year end . I would hope they dont do this slowly but announce the stores once the deal is done. Only when the chain is down to a good number 200 -250 will it have the resource to address price and the general disrepair of the estate going forward and yes retail is changing and it appears that the board are taking steps now to meet that change.Painful as it may be. Agree I am not clear if the 30 included the ones announced but not yet closed.
A reduced chain operating profitably with regular investment led by a new MD , must be good news for those still working for the chain.
22 October 2014 01:09:00
By Mr H O Mebase
Just to clarify. I offer comments in my posts purely as an interested outsider with a background in retailing. My knowledge of HB comes from inside info from current and ex employees. My aim is to cut through the misinformation and spin doctoring offered as press releases by HB and many other retail companies. By Profit has a great future in diplomacy but needs to understand he could cause upset amongst the employees who could be now or in the near future at risk of redundancy. If he is one of them then I would urge caution in future posts. It could be him next.
22 October 2014 01:08:00
By Anon
The truth is most not only HB are going online and stores will be become less and less. HRG are going about homebase in a pretty poor fashion - price is the big issue at homebase the one issue not tackled and its not a sour grapes issue its the truth - Homebase charge higher for like for like goods. If Aldi or Lidl opened a rival to B&Q and Homebase then well....
22 October 2014 01:07:00
By Profit
Yes I have been fooled like the financial press , I also believe people really landed on the moon , and that JFK was not killed by the CIA , you really should have moved on from when this business must have dispensed with your fantastic services.
22 October 2014 01:06:00
By Mr. H.O' Mebase
"By profit" has been fooled like many others with the figures HB declared. Add in the store closures which are excluded from the like-for-like and allow for inflation and the sales are actually down. The profits stated exclude many costs so are not the real bottom line. I stand by my failing business comment based on he decline in true profits from over 100m 10 years ago to the levels now being achieved and the very low margins. Healthy businesses close the odd store from time to time. They don't close 80 shops and make 25% of the workforce redundant. John Walden commented that HB is suffering because the current generation don't do DIY. He forgot to mention they are suffering also because their prices are way too high.
22 October 2014 01:05:00
By Anon
Cutting stores is not the answer - profits come from people buying and in the age of mobile internet devices customers will walk about your store price checking as they go and go where they see the bargains. A total review of everything is needed. Store locations, pricing, items on sale and areas of the business - Homebase is Jack of all trades at the mo and it shows.
22 October 2014 01:04:00
By Base worker
The news that 25% of the Homebase stores are to be closed is just the first stage, the plan is clear. Get rid of a lot of the poor performing stores. So that the rest of them can be sold. The current stores that are closing, are not certain to close, 5 or so stores have been told they are closing nearly six months ago, and still don't know when or if they will close, What a way to treat the staff these hard working poorly pain humans are treated worse that you would treat a criminal, the stress on these people must be awfull,Iam sure none of the board lose any sleep over it though. Shame on you all,
22 October 2014 01:03:00
By profit
this seems like a sensible plan to me, the chain is way to big for the trade as to Mr H o statement of a failing business sales up profit up don't seem like failure to me. Agree that Paul Loft going won't be an issue , just need to cut the stores quickly and cleanly asap
22 October 2014 01:02:00
By Ex Homebase Bolton Staff Member
This is the nail in the so called coffin for Homebase now.

I was made redundant about a year ago now from Homebase in Bolton along with about 29 other good people, we knew things where priced way to high then, sales where down but it was nothing to do with the staff, store location or brand, the problem comes from higher up the ladder, we got fed the usual bull that "our lease is going to be renewed" and all will be ok then BOOM!, RM comes in and tells us it's game over.

Board of directors are completely out of touch in this company and this is where the problem comes from.

If your earmarked for closure, don't bother with the period of consultation as it won't make any difference.

Better jumping ship before the ship sinks, especially if you have mortgages or kids to feed.
22 October 2014 01:01:00
By Mr H.O'Mebase
So it's official at last. HB formulated this closure plan way back and actually announced it internally to middle managers in 2012. They were shown a future chain based mainly in the South East with only a handful elsewhere. But it has taken 2 years for confirmation not least due to the inability of the Senior Management to sell off stores as quickly as they wanted. Paul Loft's departure will not be lamented by many and the top level at HRG obviously see him as part of the problem not the solution. It's probably too late now to rescue a failing business. Reports of only 2000 job cuts seem a massive underestimation.25% of 17,000 is a lot more than that! Also unclear is the exact number to close. There are now only 314 stores trading down from the 323 at the start of the year. Another 12 stores already sold to the Range have still to close. Are these included in the 30 closures for the 2nd half?

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