Essential reading for retailers and suppliers in the home improvement market

Worcester Bosch launch Safe in Your Home Installer Commitment

Published: 2 June 2020 - Alex Fordham

Worcester Bosch, has launched a new initiative to support installers and homeowners for work undertaken in the home.

The ‘Safe in your Home Installer Commitment’ is a pledge for installers to sign-up for, enabling them to receive a pack of digital and physical tools to help them undertake work in customers’ homes safely and securely.

The Commitment intends to do two things:

  • Give installers clarity on the correct social distancing and hygiene guidelines they need to be following when entering customers’ homes
  • Give customers reassurance that any visiting installer who signs up to the commitment will have the knowledge and tools to take the right precautionary measures

Every installer who signs up to the Safe in your Home Installer Commitment receives a digital pack of assets, with the first 5,000 also being sent a physical package of free goods. This consists of:

  • Digital stamp for use on social pages and website, a clear indicator to show they have signed up to the initiative
  • An email checklist for customers and installer to fill out pre-visit
  • Guidance documents for installers and homeowners, an essential reminder of the precautions to follow
  • Email footers, to work as a signature in customer comms
  • Removable van vinyl of the Installer Commitment logo [First 5,000 only]
  • ‘Installer at work’ sign, showing the precautionary measures being taken [First 5,000 only], to be displayed in company vehicles during call outs
  • The new tools have been designed by Worcester Bosch to help installers, who carry out work in people’s homes, demonstrate that safety is the main focus for any boiler installation and home heating maintenance, particularly during these uncertain times.

Victoria Billings, director of marketing at Worcester Bosch, said: “As the UK Government starts to ease its lockdown measures, industries like ours are beginning to return to work. With this comes a constant need to adapt to the ever-changing climate.

“We feel it is important to support installers at this time, enabling them to reassure customers about how they are safe working in their homes. This initiative intends to do just that and ensure that homeowners and installers are reassured and clear regarding safety considerations for an at-home visit, with a variety of digital and physical reminders putting safety front and centre of every visit.”


(Your email address will not be published)
Already Registered?
Sign In
Not Yet Registered?
Printable View E-mail Bookmark

What do you think?

With all the extra social distancing measures retailers have been forced to put in place, floor planning, product positioning, creative merchandising and POS displays are more crucial than ever.
But which of the following product categories do you feel are the most challenging to merchandise?

Latest reader comments

re: A guide to construction safety for home builders

Daniel Wood
Safety should always be the first priority. If followed properly, these precautions are all we need to tackle all unwanted accidents. I ...

re: Further Homebase closures ahead

Shaun Collorick
Cheltenham homebase has closing down signs outside, but not Gloucester homebase.... Yet!...

re: B&Q sales slide, as Screwfix decision to exit German market costs millions

B&Q bob
No surprises from us on the shopfloor management paralysed by fear of jobs and to weak to take chances so bumble around. Ranges boring, and ...

re: Further Homebase closures ahead

Miss l'a tesha gc Wilson
Please keep me updated regards all Store closures Thank you...

re: Graham Bell to head up B&Q as part of Kingfisher reshuffle

Peter Earl