Essential reading for retailers and suppliers in the home improvement market

Tool Shop Group expands with Camden opening

Published: 4 December 2017 - Fiona Garcia
Tool Shop Group's Angie Trainer (pictured front left) and Sarah Edmiston (front right) cut the ribbon at the new Camden store

London independent chain Tool Shop Group continues to grow its estate, officially opening its 11th store on the bustling Camden High Street.

The new opening closely follows that of another new outlet in Highbury, which started trading in September and is part of owner Vin Vara’s plans to grow the business to 15 stores by Easter.

Marking the addition of the sought-after Camden location to Tool Shop’s portfolio, administration manager Sarah Edmiston and the store’s new manager Angie Trainer cut the ribbon and officially threw the doors open to the public.

Customers were offered deals on Christmas lights, LED lamps and Dulux paint as part of the celebrations, and the shop had a “fantastic first weekend”, Mr Vara told DIY Week.

He added: “We’ve had really good feedback and trading over the first weekend exceeded our expectations.”

The reaction from customers has been so positive, Tool Shop has taken the decision to extend opening hours from now and over the festive period, so the Camden shop stays open until 7.30pm rather than the planned 5.30pm.

The new outlet employs three full-time staff and two part-time. Shop manager Angie Trainer is Tool Shop’s first female manager and has been with the business for more than 10 years. Her most recent position was as assistant manager at the Baker Street store.

Mr Vara said he was indebted to his team, “who worked extremely hard” to have the shop ready on time. “We only took possession of the keys on November 3 and couldn’t do anything straight away because of waiting for some planning permissions but we turned it around in three weeks. We spent a lot of money on things like new flooring, LED lighting, a new suspended ceiling and brand new LED signage. It was worth it because it looks great and we are really happy.”

For more on the latest stores to join the Tool Shop Group and the company’s exciting plans, read the December 15 issue of DIY Week.

The company has completely refitted the shop, investing in new flooring, lighting and suspended ceiling, as well fittings and fixtures
The company has completely refitted the shop, investing in new flooring, lighting and suspended ceiling, as well fittings and fixtures

 

Comments

15 January 2018 12:29:55
Andy Nash
This is a fantastic shop, with a really impressive range of DIY materials at very reasonable prices and staff who are very knowledgeable, friendly and helpful. Have found items here that weren't available in other similar stores nearby. The opening hours are great, too. Please get the store onto Google maps etc., so that people who don't know about you can find you online. Thank you. Keep up the good work and I wish you every success.

(Your email address will not be published)
Already Registered?
Sign In
Not Yet Registered?
Register
Printable View E-mail Bookmark
*

What do you think?


As we near the end of the summer season, which category is the biggest for you in the build up to autumn and winter?






Latest reader comments

re: B&Q overhauls kitchen and bathroom sales process

B&Q bob
They have taken away showroom staff commission most earning a minimum of £300 a month and replaced it with an extra 50p an hour! So the ...

re: Homebase creditors approve Company Voluntary Arrangement proposal

Robert
Does this mean other premises in the same retail parks, with the same landlords, will also see their rents reduced by 50%? It is only fair!...

re: B&Q overhauls kitchen and bathroom sales process

BQ bob
No employees will be worse off! That's what they said when they changed staff wages two years ago now older staff are £2300 a year worse ...

re: Clas Ohlson to close Croydon store, as it continues to “optimise” UK store base

Leonardo
Clas Ohlson was a favourite shop for shopping. Over the years since it opened I always shopped for small electronic items which were very ...

re: Clas Ohlson to close Croydon store, as it continues to “optimise” UK store base

L Shepherd
It is a pity CL couldn't move across the road to Centrale and set up a new format shop there. Now there is no other shop like Clas Olson ...

Most read stories

Blog and Comment

Dawn of a new age in customer service

Customer service used to be about answering telephones and responding to written requests, but our fast paced, social media driven society ... Read More >>