Essential reading for retailers and suppliers in the home improvement market

Planning permission for click-and-collect lockers scrapped

Published: 7 April 2015
From April 15 shops and other retailers will be able to install click-and-collect lockers without the bureaucracy of getting planning permission.
Planning permission for click-and-collect lockers scrapped
The move is designed to level the click and collect playing field and encourage more shoppers to their local high streets, enabling them to visit more shops to collect their online purchases.

The UK is the biggest user of click-and-collect services, with use expected to double within the next three years.

The new measures, announced last month, are part of a wider government package to support Britain's high streets, with a view to breathing new life into communities and helping to grow local businesses.

The government also confirmed that a feasibility study will be conducted for a one-stop-shop, offering advice to local retailers, councils and trading groups on how to compete on the digital high street.

The study will be led by Google UK sales director Peter Fitzgerald, and will look at the technology, training, advice, skills and infrastructure that smaller traders need to adapt to the new way people shop and use their town centres.

O2 business director Ben Dowd and IBM vice-president of retail Martin Butler will co-lead a workstream on the 'High Street Digital Health Index' to help local authorities and businesses understand how they can improve their digital capabilities.

Housing and Planning Minister Brandon Lewis said: "Far from threatening the high street, online shopping offers a new opportunity. How we shop is changing radically and I want to help our high streets thrive from online competition. Today's measures will mean even more retailers can offer 'click and collect' services, encouraging shoppers to visit their businesses and pick up their purchases at a time that suits them. It's just one of a range of measures we're taking to boost the Great British high street, encourage shoppers to the town centre and get shops to grow and thrive."

High Streets Minister Penny Mordaunt added: "We know digital is the way forward for our high streets and initiatives like the digital index will help traders and businesses to compete more effectively. I am delighted these industry experts will take forward this work and am sure their advice, training, expertise and support will allow local retailers to reach their full potential.
High streets contribute billions of pounds to the economy and the government is committed to supporting them as part of our long-term economic plan to create jobs and boost local communities."

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