Essential reading for retailers and suppliers in the home improvement market

Latest News

Jewson Wokingham relocates to brand new, larger unit

Increased customer demand has seen the builders’ merchant move its Wokingham branch from Barkham Road to a new-build 2,936sq m site on Molly Millars Lane.The new branch also has better access, meaning it can handle more customer deliveries and ... 
19 October 2018

Almost 5% of total UK shopper spend is on non-food retail

The top 50 UK shopping centres account for £17.4billion in shopper spending per year – almost 5% of total UK shopper spend on non-food retail, food service and leisure, reflecting the continued importance of these locations to UK retail. Global Data’... 
18 October 2018

Online retail sales fall to lowest level this year

UK online retail sales were up just 7.5% YOY last month – recording the lowest September growth since 2014, as shoppers are left counting the pennies after summer and hold out for Black Friday deals ... 
18 October 2018

Lakeland heads up BHETA forum in November

Lakeland buying and merchandising director Samm Swain tops the bill at BHETA’s networking forum next month, with presentations from GFK and BIRA. The event on November 1 will see Samm Swain present her views on the current market, latest consumer ... 
18 October 2018

Developers pull out of Woodcote Green sale

As bids roll in for the Wyevale estate, rumours within the garden industry suggest that developers who had agreed to buy the Woodcote Green site a few weeks ago in order to build houses, have now pulled out of the deal. According to one source, the ... 
17 October 2018

Westland Horticulture acquires Gardman

Westland Horticulture has announced it has acquired established garden products provider, Gardman group, and taken the company out of administration. The purchase includes all trading assets, stock, infrastructure and Gardman brands, which include ... 
17 October 2018

John Lewis steps up customer service with new Cheltenham store

The new pilot store set to open its doors to the public tomorrow will offer new services to enhance the shopper experience, from private after-hour shopping evenings, to personal shopping and home design consultations, whilst store staff have even ... 
17 October 2018

Consumer price inflation drops sharply in September says ONS

According to figures released this morning by the ONS, consumer price index inflation fell by 0.3 percentage points to 2.4% in the year to September 2018, more than reversing the rise in August.New analysis of the prices of the 136,095 goods and ... 
17 October 2018

High street footfall declines for second month in a row

The latest figures from Springboard show retail footfall was down 1.7% on last year in September, with the high street posting a fall of -2.2%, as high-profile retail collapses have made consumers nervous about making big purchases with major high ... 
15 October 2018

BHETA announces new DIY members and export mission to Romania

Bartoline and Cromar are the latest companies to join the British Home Enhancement Trade Association (BHETA), as the organisation also announces a new trade mission to Romania to help further the export ambitions of its members.Bartoline Limited, a ... 
15 October 2018

Local DIY store announces expansion

After 28 years of business, GJ’s has fought back against the high-street demise by carrying out an expansion plan - almost tripling its original size. The winning formula of great customer service, discounted prices and an extended product offering, ... 
15 October 2018

Loving Pets Europe wins Young Exporter of the Year 2018

The UK/European operation of Loving Pets has been awarded another well deserved accolade, an award by the British Export Association for Young Exporter of the Year 2018.The company has been bringing innovative products and solutions in what is an ... 
15 October 2018

‘Generation Rent’ would pay £72 more a month if they could decorate

Landlords are at risk of missing out on more than £850 in rental income a year by not letting their tenants decorate their homes, with bold statement walls a favourite trend amongst renters.New research has found that 20% of renters would pay extra,... 
12 October 2018

Sofology opens its 42nd store in Plymouth

Continuing their exciting expansion, Sofology has opened its 42nd store at Gateway Retail Park, Plymouth today.The Plymouth store marks the first South West opportunity, establishing the continued success of Sofology as a brand. Located over a 20,... 
12 October 2018

Nation’s interest in wildlife creates opportunities this winter

Wyevale’s ‘Garden Trend Report’ reveals that 82% of the British public want to attract more wildlife to their garden, with opportunities for retailers in the category during the colder months ... 
12 October 2018

September retail sales suffer says BRC

In September, UK retail sales decreased by 0.2% on a like-for-like basis from September 2017, when they had increased 1.9% from the preceding year.On a total basis, sales increased 0.7% in September, against an increase of 2.3% in September 2017. ... 
11 October 2018

Wilko hit by £65m loss but are "excited for new opportunities"

High street retailer Wilko has announced a loss of £65 million after "exceptional items and movements of derivative financial instruments", the company has reported.However the business has seen sales rise 7.1% as the online offer expands and own ... 
11 October 2018

Wyevale Garden Centres sells five of its largest garden centres to Dobbies

Wyevale Garden Centres (WGC) has announced the sale of five garden centres to Dobbies Garden Centres. The centres include Gloucester; Heighley Gate; Huntingdon; Woodbridge and Woodlands.Chief Executive of WGC, Roger Mclaughlan said: “We are pleased ... 
8 October 2018

UK plumbers’ merchants market worth over £4.2bn

As Buildbase announces the launch of Plumbingbase within its estate and Screwfix reveals its specialist trade counters for plumbers are driving LFL sales growth, a new report from AMA Research reports that the plumbers’ merchants market was worth an ... 
4 October 2018

Topps lifts profit forecast but remains cautious

In a trading update for its full-year results, Topps Tiles has reported improved trading in Q4 and said pre-tax profits will be ahead of previous expectations but the group says it remains cautious in its outlook and is maintaining a tight control ... 
3 October 2018
*

What do you think?


What's driving sales in the cleaning & laundrycare sector?



Latest reader comments

re: B&Q sales dip 2.5%, as showroom sales decline

B&Q bob
Screwfix sales are up because they position new stores close to B&Q stores but then price like for like products cheaper than within BQ ...

re: B&Q kicks off kitchen & bathroom recruitment drive

B&Q bob
Wickes are not alone, Wrens kitchens has seen large numbers of unappreciated BQ kitchen sales staff join them because of BQs attitude ...

re: Toolstation.com excels in Which? website survey

Roger Bishop
This was my first visit to toolstation in farnham but it will definatly not be my last the service was exceptional staff were welcoming i ...

re: Graham Bell to head up B&Q as part of Kingfisher reshuffle

B&Q bob
Ms Laury has overseen perhaps the worst period of BQ history under her leadership, staff have had their wages cut while witnessing their ...

re: Screwfix opens 600th store as business continues to build

B&Q bob
Why is kingfisher giving screwfix lower prices to sell at than their BQ stores? Staff in B&Q suffer constant abuse from trade customers ...

Blog and Comment

Dawn of a new age in customer service

Customer service used to be about answering telephones and responding to written requests, but our fast paced, social media driven society ... Read More >>