Essential reading for retailers and suppliers in the home improvement market

New B&Q service provides vetted tradesmen at fixed prices

Published: 22 May 2013
B&Q has launched a new service which it says will give customers an easy solution to addressing DIY tasks that they either cannot or should not undertake themselves.
New B&Q service provides vetted tradesmen at fixed prices
B&Q Homefit provides customers with access to fully qualified and vetted local tradesmen at pre-agreed fixed prices, ensuring that the right professionals will be employed.

The service covers tricky tasks such as installing hard flooring, carpet and vinyl, tiling, tap replacement and lock and alarm replacement, as well as those that should only ever be undertaken by qualified, registered tradesmen, such as boiler installation and electrical work.

To make use of the service customers call the central B&Q Homefit number to be allocated a dedicated B&Q colleague who will act as a central point of contact throughout the project and who will follow through on completion. To get the project going, he or she will identify an approved Homefit installer and arrange a home survey.

B&Q says concerns about costs and lack of trust in the practices of some tradesmen may prompt customers to carry out overly-challenging DIY tasks themselves. "B&Q Homefit removes that and provides the benefit of the work being backed by Europe's biggest home improvement retailer," commented B&Q director of installations Billy Quinn.

Comments

25 February 2017 16:39:05
Shevvie

Recently purchase B&Q kitchen appliances and given a  number to call to set up installation date.  I have been phoning the number for the 2 days now at different times getting a pre-recorded message telling me their inbox is full and cannot take any more voicemail messages.  Their appliance installation website is called 'Concierge', but i couldn't find them online anyway. B&Q should not falsely advertise a service they can't support.

Published prior to March 2014
By Margaret
I purchased an electric fire already in a surround and was quoted 540 for fitting. The fire cost me 263 on offer. It takes 6 screws to fit the surround to the wall and then you just plug the fire in
Published prior to March 2014
By John
I have been waiting for one of there 'fully qualified' local tradesmen since 27 Jun 15 (it is now 9 Jul) to contact me about a problem with a shower they installed. Despite at least 20 calls to B&Q Homefit I'M STILL WAITING. I would not recommend them to my worst enemy!
Published prior to March 2014
By allenlagnado1@talktalk.net
so how do you get tradesmen
Published prior to March 2014
By ken
I see in store today that b&q will fit internal doors from 59.00 each. As a fully qualified carpenter and joiner I would love to charge that ammount but i am not in the habit of ripping of customers.
Published prior to March 2014
By Bernadotte
I asked for a quote for a plumber to fit a shower and it was more than twice the other quotes so they appear to be very expensive

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