Essential reading for retailers and suppliers in the home improvement market

HRG brings John Walden on board as Argos md

Published: 1 February 2012
Home Retail Group believes Mr Walden, an American who has held senior roles at electricals giant Best Buy and retail group Sears, will prove "valuable" to the high street chain, bringing with him a wealth of multi-channel business experience.
HRG brings John Walden on board as Argos md
Mr Walden will take up his new role at the end of the month. His retail career began in the mid-90s, when he was ceo for online supermarket Peapod. He has also held roles at Best Buy Co and Sears, with the latter including Roebuck, Kmart and Land's End, where Mr Walden led the internet, catalogue and home services divisions, along with marketing, merchandising and new concept development.

Home Retail Group chief executive Terry Duddy said: "I am delighted John is joining the team; he brings with him a wealth of multi-channel retail and technology related business experience at senior levels within a range of both large retail organisations and smaller entrepreneurial enterprises. We look forward to bringing a valuable, fresh perspective to the future development of Argos."

Mr Walden will have a tough job on his hands, as multi-channel retailer Argos has struggled in the tough climate, suffering falling sales since 2008. Most recently the chain posted an 8.8% lfl sales decline in the 18 weeks ended December 31, 2011, with heavy discounting knocking its gross margin down by 50bps. Last October Mr Duddy explained that Argos' core customer demographic has been harder hit by the economic conditions.

Mr Walden replaces former Argos md Sara Weller, who left the post in June for personal reasons.

Comments

Published prior to March 2014
By Margaret Martin
Mr Walden, where is my wheelchair.I ordered it online three days ago. The order was sent to the wrong depot. Now I have to wait until after the bank holiday. This is not acceptable like a big conpany. I am very angry and upset about this.Disabled people seem to be at the bottom of the list.I live in Ashford.kent.

(Your email address will not be published)
Already Registered?
Sign In
Not Yet Registered?
Register
Printable View E-mail Bookmark

What do you think?


With a mixed bag of reports on consumer confidence and figures at odds with actual sales, what are you seeing in terms of customer sentiment?



Latest reader comments

re: Toolstation.com excels in Which? website survey

john bostock
i went to the ilkeston branch on manners ind site and found the staff polite, very helpful and while there getting your goods theres a free ...

re: Further disruption to Argos distribution network, as workers gear up to strike

Gel
UNITE never happier than when causing disruption, and having their members out on strike it seems to me....

re: Tommy Walsh: 'I'm really proud of my £1 tools'

R PURCELL
Walsh is just exploiting ameteur DIY'ers for a fast buck. I bought a paint roller in Poundland just to finish a small job and it fell apart ...

re: Kingfisher says goodbye to another director

bq bob
After getting rid of level 4 & 5 staff, the experienced staff you would seek out for advice and who stood in for their line manager he ...

Most read stories