Essential reading for retailers and suppliers in the home improvement market

Growing proportion of online sales in September

Published: 10 October 2017 - Sue Deane

Some 22.4% of retail sales took place online in September, the highest proportion since January this year, according to the BRC– KPMG Retail Sales Monitor for September.

The rise from 21.5% in September 2016 came as online sales of non-food products grew by 10.7% in September - above average for both the last three months (10.0%) and 12 months (8.8%). 

The index found that during the four weeks from August 27 to September 30 overall retail sales grew by 1.9%, on a like-for-like basis that strips out the effect of store openings and closures; up from 0.4% growth recorded in September 2016; while total sales grew by 2.3% in September 2017.

Although online sales of non-food products grew, in-store sales fell by 1.5% in total and by 2% on a like-for-like basis.

“September saw a second consecutive month of relatively good sales growth which should indicate welcome news for retailers and the economy alike,” said BRC chief executive Helen Dickinson. “Looking beneath the surface though, we see that much of this growth is being driven by price increases filtering through, particularly in food and clothing which were the highest performing product categories for the month. Retailers have worked hard to keep a lid on price rises following the depreciation of the pound but with a potent mix of more expensive imports and increasing business costs from various government policies, something had to give at some point.

“From a consumer perspective, spending is still being focused toward essential purchases but shying away from big ticket items such as furniture and delaying the renewal of key household electrical goods. Online has been the biggest beneficiary of the resilience in consumer spending capacity in the past two months, sustaining a return to double digit year on year growth figures as shoppers responded well to discounts and the ongoing investment by retailers in improving the mobile shopping experience.

“September’s overall growth may increase the likelihood of an uplift in interest rates in November. So with stronger headwinds brewing, it’s vital government keep a tight lid on those costs under its control which impact on retailers, the cost of doing business and ultimately consumers. The Chancellor has a great opportunity to do just that in his upcoming budget by not adding yet another rise on the business rates bill of every retailer in the country.”

KPMG UK head of retail Paul Martin said: “September’s performance will have left many retailers with smiles on their faces, with sales up 1.9% on a like-for-like basis compared to last year.

“The August bank holiday and favourable autumnal weather lent a helping hand to non-food sales;

 

 online sales continued to soar with double digit growth, outpacing the uptick seen on the high street.

“However, with potential interest rate rises on the horizon, shaky consumer confidence and ever increasing levels of household debt, uncertainty remains. We’re now moving into the final quarter which will ultimately define whether 2017 has been a good or bad year for retailers.”

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