Essential reading for retailers and suppliers in the home improvement market

GCA announces regional award meetings

Published: 12 July 2019 - Kiran Grewal

The Garden Centre Association (GCA) members will find out who has come out on top in its annual inspections this year at regional award meetings taking place this month. Garden centres are encouraged to attend the event in their area and to bring as many of their team members along as possible.

Iain Wylie, chief executive of the GCA, said: “Another round of our annual inspections are coming to a close and the early feedback is already looking positive. We are inviting our members to attend the regional meeting for their area where they’ll be able to hear the feedback in full and where our inspectors will be highlighting best practice and new ideas and will also announce all the category winners.”

The North Thames region award meeting will take place on Monday, July 15 at Poplars Garden Centre in Bedfordshire and the inspector attending will be Jane Lawler.

Inspector Gordon Emslie will be presenting his findings for the North West/North East region at a meeting at Bents Garden & Home in Cheshire on Tuesday, July 16.

The South Thames region will meet at Haskins Garden Centre, Snowhill in Sussex on Wednesday, July 17 with inspector Alyson Haywood.

On Thursday, July 18 inspector Michael Cole will present his findings at the Midlands region meeting at East Bridgford Garden Centre in Nottingham.

Mr Cole will also be presenting at the Wales & West region meeting on Tuesday, July 23 at Castle Gardens, Sherborne in Dorset.

The Scotland and Northern Ireland area awards meeting will follow on Thursday, August 29 at Klondyke, Mortonhall with inspector Jane Lawler.

Mr Wylie added: “Many GCA members have said that the unique annual inspections and constructive feedback sessions are one of the biggest benefits of membership. It is a fantastic motivational and management tool and really keeps staff on their toes, making sure they are always doing their absolute best.

“Garden centres receive no advance warning about when their inspection will take place and they do not have the option to turn away the inspector. It is all about making sure they are offering a consistently excellent service and improving their customer service standards, which is what all GCA garden centres must do to remain members.

“The results of the inspections form the basis for many GCA awards, including Destination Garden Centre of the Year, Garden Centre of the Year, Area Winners, Highly Commended and Most Improved Garden Centre. The top 10 centres will receive a Garden Centre of Excellence Award and all centres scoring 75% or above receive the Highly Commended certificate.”

 

 

 

 

Comments


(Your email address will not be published)
Already Registered?
Sign In
Not Yet Registered?
Register
Printable View E-mail Bookmark
*

What do you think?


How do you feel about the appointment of Boris Johnson as prime minister?


Latest reader comments

re: DIY inventor gets £100,000 investment for Wellitop

Gel
You're being optimistic expecting a response to a 9 year old story!...

re: DIY inventor gets £100,000 investment for Wellitop

Penny
Hi I live in Australia and am finding it really difficult to find somewhere on the internet to purchase wellitops. i manged to find one ...

re: Further Homebase closures ahead

Once a customer
good investigating diy week . There looks like will be more closures so will you keep us updated . Just seen Horsham closing so more than ...

re: Quick and easy wood treatment oil from Frogsuit

Beverley
Hi, please confirm if Frogsuit can be used on all external wood doors and sheds.RegardsBeverley...

re: Quick and easy wood treatment oil from Frogsuit

Chris - Frogsuit Ltd
Hi Arthur, thank you for your query. Depending on the product and the type of wood you may need to prepare the items prior to application. ...