Essential reading for retailers and suppliers in the home improvement market

Consumers use hammers and screwdrivers to open packaging

Published: 20 August 2013
Frustrated consumers are having to resort to Stanley knives and screwdrivers in their efforts to get through the packaging of some everyday products.
Consumers use hammers and screwdrivers to open packaging
According to new research by consumer organisation Which? householders have, in fact, used any number of implements to try to open packaging: 89% have tried scissors, 66% knives and 4% razor blades. Stanley knives were the weapon of choice for 8% of the 2,000 people surveyed, while 6% chose a screwdriver. A truly desperate 2% even got the hammer out.

Which? also found that 67% of people get frustrated trying to get into everyday products, while a quarter of those surveyed regularly need help to open packaging. Moulded plastic is the biggest bugbear for consumers, with 54% finding the packaging irritating.

Forty per cent have hurt themselves while attempting to open packaging in the last two years, with tin cans the biggest cause of package-related injuries: more than 1m people are estimated to have gone to their GP or A&E in the last two years as a result of opening a tin.

Which? editor, Richard Headland, said: "With one in four people telling us they regularly need help to open everyday products, bad packaging is not only frustrating but is causing injuries too. We want manufacturers to improve the design of product packaging and make opening instructions much clearer."

Comments

Published prior to March 2014
By Mr C,M,Buckingham,
Surely it is only reasonable to have to use some kind of "tool" to open a package which has been "packed" to withstand the rigours of passing through the postal system,I would think that a sharp knife,in the hands of a sensible person,would be all that was needed.

(Your email address will not be published)
3 + 1 =  
Already Registered?
Sign In
Not Yet Registered?
Register
Printable View E-mail Bookmark
*

Latest reader comments

re: Latest update on Green Homes Grant and implications for homeowners and landlords

John Hart
After applying for a green homes how long will it take for a decision? thanks...

re: SX Rainproof Exterior Caulk

Wally
I need the exterior sx rain resistant caulk! Can't get it anywhere so please help! How can I order it? Need it yesterday...

re: BCT can replicate any material in a ceramic tile

Christina Tiritanou
Not sure if you can help as I require a tile which has the measurements of 6”x 6”? Thank you....

re: Latest update on Green Homes Grant and implications for homeowners and landlords

colin thompson
SarahVery clear and helpful information.Thanks...

Most read stories