Essential reading for retailers and suppliers in the home improvement market

Bradford Garden Centre's successful reopening 

Published: 19 May 2020 - Neil Mead

Management at a Bradford garden centre have thanked members of the public who have made the reopening of the centre safe and successful.

 

Like many garden centres nationwide, Tong Garden Centre opened its doors to the public last Wednesday after being closed to visitors for seven weeks.

Of the reopening, Tong's Managing Director Mark Farnsworth said: "Early trading has been good on every level. Our customers have been brilliant, everyone has adapted to the changes we have made in store really well and are respecting the new measures. 

"Our team have been fantastic; we have tried to offer the same great service but two metres apart - we've had some great feedback and that has boosted us all. Our trading has been strong, whilst we have been in lockdown there has definitely been a build up of demand and we've been pleased to see so many customers return so quickly."

The centre also reports strong online sales, particularly of garden furniture, during lockdown and has launched a new Click and Collect service this week.

Commenting on Facebook, customer Chris Waters said: "I called first thing today for a gas bottle. All the staff I encountered, from those on the door, floor staff and till staff were extremely friendly, helpful and respectful of new guidelines. They're a credit to you and the work that has been put in to enable you to open."

Tong Garden Centre occupies a 17 acre site in Tong village. It is one of Yorkshire's biggest garden centres with 110,000 square feet of retail space and parking for up to 1,000 cars.

Comments


(Your email address will not be published)
Already Registered?
Sign In
Not Yet Registered?
Register
Printable View E-mail Bookmark
*

What do you think?

With all the extra social distancing measures retailers have been forced to put in place, floor planning, product positioning, creative merchandising and POS displays are more crucial than ever.
But which of the following product categories do you feel are the most challenging to merchandise?








Latest reader comments

re: A guide to construction safety for home builders

Daniel Wood
Safety should always be the first priority. If followed properly, these precautions are all we need to tackle all unwanted accidents. I ...

re: Further Homebase closures ahead

Shaun Collorick
Cheltenham homebase has closing down signs outside, but not Gloucester homebase.... Yet!...

re: B&Q sales slide, as Screwfix decision to exit German market costs millions

B&Q bob
No surprises from us on the shopfloor management paralysed by fear of jobs and to weak to take chances so bumble around. Ranges boring, and ...

re: Further Homebase closures ahead

Miss l'a tesha gc Wilson
Please keep me updated regards all Store closures Thank you...

re: Graham Bell to head up B&Q as part of Kingfisher reshuffle

Peter Earl
I HOPE GRAHAM BELL THE NEW CEO OF B&Q GETS TO GRIPS OF THE COMPANY VERY SOON.MY WIFE WENT FROM SHADOXHURST TO GILLINGHAM TO GET SOME ...