Essential reading for retailers and suppliers in the home improvement market

B&Q to cut 200 head office jobs

Published: 2 February 2018 - Kiran Grewal

B&Q has recently announced it will cut 200 head office jobs as part of a scheme to bring down costs at the DIY chain.

The retailer's HR director, Helena Feltham said: “The new structure will improve efficiency, simplify ways of working, and reflect recent changes in the market and the number of B&Q stores.


“We want to be the leading home improvement company and make home improvement accessible to everyone. That means delivering great quality at prices that are truly affordable. To do that, we must operate differently.”

B&Q’s parent company Kingfisher had reported a drop in third quarter sales towards the end of last year, and is in its second year of a plan to boost its annual profit by £500million by 2021.

Kingfisher chief executive Véronique Laury had said of the financial report: “We remain confident in our ability to deliver our long-term plan and in the financial and customer benefits it will generate. We recognise that the transformation plans involves a lot of change for our colleagues and appreciate their continued hard work and expertise.”

The news of B&Q’s employment cuts comes as many retailers in the DIY industry notice the loss of footfall since Brexit and the drop in sterling.

Ms Feltham concluded: “We recognise this is a difficult time for our colleagues and are supporting them in a number of ways.”



(Your email address will not be published)
Already Registered?
Sign In
Not Yet Registered?
Printable View E-mail Bookmark

What do you think?

What's driving sales in the cleaning & laundrycare sector?

Latest reader comments

re: B&Q sales dip 2.5%, as showroom sales decline

B&Q bob
Screwfix sales are up because they position new stores close to B&Q stores but then price like for like products cheaper than within BQ ...

re: B&Q kicks off kitchen & bathroom recruitment drive

B&Q bob
Wickes are not alone, Wrens kitchens has seen large numbers of unappreciated BQ kitchen sales staff join them because of BQs attitude ...

re: excels in Which? website survey

Roger Bishop
This was my first visit to toolstation in farnham but it will definatly not be my last the service was exceptional staff were welcoming i ...

re: Graham Bell to head up B&Q as part of Kingfisher reshuffle

B&Q bob
Ms Laury has overseen perhaps the worst period of BQ history under her leadership, staff have had their wages cut while witnessing their ...

re: Screwfix opens 600th store as business continues to build

B&Q bob
Why is kingfisher giving screwfix lower prices to sell at than their BQ stores? Staff in B&Q suffer constant abuse from trade customers ...

Most read stories

Blog and Comment

Dawn of a new age in customer service

Customer service used to be about answering telephones and responding to written requests, but our fast paced, social media driven society ... Read More >>