Essential reading for retailers and suppliers in the home improvement market

December 2017

Centurion great christmas giveaway 19 December 2017

Every year, Centurion Europe run a week long ‘Great Christmas Giveaway’ campaign, offering customers the chance to win some great prizes and discounts during the run up to Christmas.The giveaway is communicated via email and word of mouth, and one ...


Tile Trader’s “Tiling for a Good Cause” winner announced  14 December 2017

Online retailer Tile Trader.co.uk has revealed that Complete Kidz, a community interest company in the West Midlands, has won its competition and bagged a bespoke tiling makeover worth £500 to transform its community centre.The retailer’s “Tiling ...


Chris Pateman appointed as HTA Chair 7 December 2017

The HTA has announced the appointment of Chris Pateman as the chair of the association. In this new role Chris will assist the HTA Board in coordinating the activities of the HTA Executive and their teams at Horticulture House, ensuring that the ...


Home Hardware shop manager receives Special Recognition Award 6 December 2017

Fiona Robson was presented with the accolade at the recent Home Hardware convention in recognition of the help and support she has given to The Islands Home Hardware on the Isles of ScillyMs Robson was presented with the award at the convention at ...


D.W. Nye launch festive gingerbread competition for charity 6 December 2017

Kingsfold based builders merchant D.W. Nye will be helping to raise funds on behalf of Horsham charity Born Free with their fun, Christmas inspired competition ‘Guess how many sweets are hidden inside the Gingerbread House’.The baked masonry ...


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Latest reader comments

re: B&Q sales dip 2.5%, as showroom sales decline

B&Q bob
Screwfix sales are up because they position new stores close to B&Q stores but then price like for like products cheaper than within BQ ...

re: B&Q kicks off kitchen & bathroom recruitment drive

B&Q bob
Wickes are not alone, Wrens kitchens has seen large numbers of unappreciated BQ kitchen sales staff join them because of BQs attitude ...

re: Toolstation.com excels in Which? website survey

Roger Bishop
This was my first visit to toolstation in farnham but it will definatly not be my last the service was exceptional staff were welcoming i ...

re: Graham Bell to head up B&Q as part of Kingfisher reshuffle

B&Q bob
Ms Laury has overseen perhaps the worst period of BQ history under her leadership, staff have had their wages cut while witnessing their ...

re: Screwfix opens 600th store as business continues to build

B&Q bob
Why is kingfisher giving screwfix lower prices to sell at than their BQ stores? Staff in B&Q suffer constant abuse from trade customers ...

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Blog and Comment

Dawn of a new age in customer service

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