Provisional Programme
Friday 18 September - Business Session 1
| Morning |
Registration and coffee IHA Centenary Congress Opening Ceremony UK & World Economy Mark Berrisford-Smith, HSBC The state of the UK Retail Industry Stephen Robertson, British Retail Consortium (BRC) Coffee break Passion and Power - An entrepreneur’s success story Peter Cullum, Towergate Risk Solutions European View on Commerce Xavier Durieu, Eurocommerce BHF Group Annual Retail Address Ben Phillips, Steamer Trading Close of session |
| Afternoon |
Buffet Lunch |
| Evening |
Welcome Reception - Tower of London Welcome Party - Silver Sturgeon river boat cruise (inc. buffet dinner and entertainment) |
Saturday 19th September - Business Session 2
| Morning |
Registration and coffee Retail Address Matt Sexton, B&Q Worldwide Economic Report IHA members Coffee break The internet and the Traditional Hardware Market: The opportunities for independent retailers Simon Bicknell & Tim Strong, Toolbank Green Issues: Opportunity or Threat? Belinda Fletcher, Greenpeace Close of session |
| Afternoon |
Optional Tour - Hampton Court Palace (inc. packed lunch) |
Sunday 20th September - Business Session 3
| Morning |
Registration and coffee Staff Recruitment and Retention in the 21st Century Margaret Gooch, Calor Gas Global Marketing and Development Speaker TBC Worldwide Economic Report IHA members Coffee break Special Guest Speaker Speaker TBC The IHA 100 year retrospective and what next? Jonathan Swift, IHA Secretary General IHA General Assembly IHA Congress 2011 Presentation IHA Centenary Congress Closing Ceremony |
| Afternoon |
Buffet lunch |
| Evening |
Gala Reception and Banquet - Banqueting House, Whitehall Palace |
Monday 21st September
| Morning | Optional Excursion - GLEE Trade Exhibition, NEC, Birmingham |
This programme is provisional. The organisers reserve the right to change the programme without notice.
