Essential reading for retailers and suppliers in the home improvement market

Shopping for software this spring? 

Vend UK country manager Higor Torchia talks through what The Making Tax Digital initiative means for your business and what your options are when purchasing new software.
The Making Tax Digital (MTD) initiative has just come into effect. It is designed to be a cost and time-saving exercise both for the Exchequer and the independent hardware retailer that must comply. Almost three million businesses,... Read entry
 
Posted by Higor Torchia 30 April 2019 15:57:00 More from: Expert Opinion

Black Friday in the garden centre: does it work? 

Garden Connect marketing director Edwin Meijer looks at how garden centres can capitalise on the shopping bonanza
Friday, November 23 is Black Friday: a tradition that has drifted over from the United States, when people head out en masse after Thanksgiving to bargain-hunt. The media attention this attracts has also led to a boost in shopping in... Read entry
 
Posted by Edwin Meijer 19 November 2018 18:35:00 More from: Expert Opinion

Mirror online convenience in store to optimise sales 

Merchandising specialist and national business development manager at retail support specialist Retail & Asset Solutions, Lee Singers explains how DIY retailers can optimise merchandising tactics to improve display of hardware lines to maximise their sales value
As some retailers struggle with merchandising hardware effectively and in an impactful way in store, there is a need to consider the wider retail strategy in order to make these ‘bread and butter’ items jump out at the customer. The nuts ... Read entry
 
Posted by Lee Singers 12 November 2018 17:29:00 More from: Expert Opinion

Tech-savvy audience calls for digitally-able brands and leadership 

AJ Marsh, a consultant in the retail practice at executive search firm Berwick Partners, discusses how businesses can adapt to a new online retailing landscape.
Technology and digital have had a profound effect on businesses of all shapes, sizes and sectors; yet retail has been one of the hardest hit. The likes of click and collect, e-commerce and rapid home deliveries have all boosted convenience... Read entry
 
Posted by AJ Marsh 30 October 2018 14:52:00 More from: Expert Opinion

Dawn of a new age in customer service 

Customer service used to be about answering telephones and responding to written requests, but our fast paced, social media driven society has put this function firmly in the spotlight.  Consumers now post on a variety of social media platforms about anything from a positive experience with a product to an issue with an item being out of stock. 

... Read entry
 
Posted by Jennifer Marshall 21 June 2018 10:08:00 More from: Expert Opinion
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What do you think?


Have you seen a greater interest in tiling from younger consumers, as a result of social media influences?


Latest reader comments

re: Hardware store wins fight against music licence body

Will
I am treasurer or a sports and social club and have a £724 bill from PPLPRS. Part of the bill is for dance clases, but a lot of the cost is ...

re: The man who put the Q in B&Q visits latest store

B&Q bob
The old BQ that he built respected staff loyalty and rewarded those willing to learn extra to be able to advise customers. The new BQ cut ...

re: Builder wins Toolstation's prize draw pick-up

Rob Burns
First time in store Dudley. Steph helped me find what i was looking for, so now will be my first place to use....

re: Homeowners worry over-the-top smart security might attract burglars

AndyH
No Way,I call BS on that one. Burglars have always been detrerred by obvoius expensive alram systems, window marking and security lighting. ...

re: Kingfisher study reveals the home is more important to happiness than our jobs

B&Q bob
Ironic then that kingfisher has altered it's staffs Hours so we get to spend less time with our families in our homes than ever before. ...

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