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Dawn of a new age in customer service 

Customer service used to be about answering telephones and responding to written requests, but our fast paced, social media driven society has put this function firmly in the spotlight.  Consumers now post on a variety of social media platforms about anything from a positive experience with a product to an issue with an item being out of stock. 

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Posted by Jennifer Marshall 21 June 2018 10:08:00 More from: Expert Opinion
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What do you think?


As we near the end of the summer season, which category is the biggest for you in the build up to autumn and winter?






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Dawn of a new age in customer service

Customer service used to be about answering telephones and responding to written requests, but our fast paced, social media driven society ... Read More >>