Essential reading for retailers and suppliers in the home improvement market

Black Friday in the garden centre: does it work? 

Garden Connect marketing director Edwin Meijer looks at how garden centres can capitalise on the shopping bonanza
Friday, November 23 is Black Friday: a tradition that has drifted over from the United States, when people head out en masse after Thanksgiving to bargain-hunt. The media attention this attracts has also led to a boost in shopping in... Read entry
 
Posted by Edwin Meijer 19 November 2018 18:35:00 More from: Expert Opinion

Mirror online convenience in store to optimise sales 

Merchandising specialist and national business development manager at retail support specialist Retail & Asset Solutions, Lee Singers explains how DIY retailers can optimise merchandising tactics to improve display of hardware lines to maximise their sales value
As some retailers struggle with merchandising hardware effectively and in an impactful way in store, there is a need to consider the wider retail strategy in order to make these ‘bread and butter’ items jump out at the customer. The nuts ... Read entry
 
Posted by Lee Singers 12 November 2018 17:29:00 More from: Expert Opinion

Tech-savvy audience calls for digitally-able brands and leadership 

AJ Marsh, a consultant in the retail practice at executive search firm Berwick Partners, discusses how businesses can adapt to a new online retailing landscape.
Technology and digital have had a profound effect on businesses of all shapes, sizes and sectors; yet retail has been one of the hardest hit. The likes of click and collect, e-commerce and rapid home deliveries have all boosted convenience... Read entry
 
Posted by AJ Marsh 30 October 2018 14:52:00 More from: Expert Opinion

Dawn of a new age in customer service 

Customer service used to be about answering telephones and responding to written requests, but our fast paced, social media driven society has put this function firmly in the spotlight.  Consumers now post on a variety of social media platforms about anything from a positive experience with a product to an issue with an item being out of stock. 

... Read entry
 
Posted by Jennifer Marshall 21 June 2018 10:08:00 More from: Expert Opinion
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What do you think?


Are you confident of strong garden sales this season?


Latest reader comments

re: B&Q invites suppliers to pitch at Innovation Open Day

Brian Eacersall
Hi B & Q innovations Team.I have already sent in an e-mail outlining my design using the request to become a supplier route.However I ...

re: Toolstation.com excels in Which? website survey

Muhammad idrees
Good service and price also good...

re: Mike Ashley calls Debenhams administration a “national scandal”

m orourke
How can senior management at debenhams stay in post whilst abdicating their responsibilies to a bunch of consultants to save the buisness ...

re: B&Q and Valspar partnership to "transform the paint market in the UK"

Tony Turner
A bit of context: first decorating undertaken in 1968, have continued to decorate at DIY and professional level ever since, Wife has ...

re: Builder wins Toolstation's prize draw pick-up

Brian Easton
Brilliant delivery, much help from Daniel and Shakil...