Essential reading for retailers and suppliers in the home improvement market

Stepping Back in Time... An Independent Remembers 

In case you missed it, our festive edition of Graham Higson's shopfloor memories
Christmas was fast approaching. The town's shops were glitzed up to the roof tiles, some of them even had trees with decorations. The grocer had sourced some mistletoe, with an offer that for every £10 spent you got to kiss one of his young female... Read entry
 
Posted by Graham Higson 05 January 2017 11:01:00 More from: Stepping Back in Time

Stepping back in time... An independent remembers 

In 1979, as an ex- bank cashier turned shop assistant, with increased hours and reduced pay, Graham Higson felt the only prospects he had were of sliding into terminal poverty. With pretty much non-existent practical skills, he described himself as... Read entry
 
Posted by Graham Higson 28 October 2016 15:31:00 More from: Stepping Back in Time

STEPPING BACK IN TIME ... AN INDEPENDENT REMEMBERS 

DIY independent retail veteran Graham Higson takes us on a trip down memory lane...
Quick recap: in 1979 I gave up my job in banking to take control of my life and went into retailing, where at times it felt like I’d lost it completely. The boss’s reputation for not suffering fools gladly was well-deserved, as he reminded me on a... Read entry
 
Posted by Graham Higson 19 September 2016 15:07:00 More from: Stepping Back in Time
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Latest reader comments

re: Hardware store wins fight against music licence body

Will
I am treasurer or a sports and social club and have a £724 bill from PPLPRS. Part of the bill is for dance clases, but a lot of the cost is ...

re: The man who put the Q in B&Q visits latest store

B&Q bob
The old BQ that he built respected staff loyalty and rewarded those willing to learn extra to be able to advise customers. The new BQ cut ...

re: Builder wins Toolstation's prize draw pick-up

Rob Burns
First time in store Dudley. Steph helped me find what i was looking for, so now will be my first place to use....

re: Homeowners worry over-the-top smart security might attract burglars

AndyH
No Way,I call BS on that one. Burglars have always been detrerred by obvoius expensive alram systems, window marking and security lighting. ...

re: Kingfisher study reveals the home is more important to happiness than our jobs

B&Q bob
Ironic then that kingfisher has altered it's staffs Hours so we get to spend less time with our families in our homes than ever before. ...

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